Image via WikipediaWhen you start a business, you do so because you are interested in the product you are making or selling, you do not start it to be a receptionist. However, you realize it is an important part of your business to be, or to have someone, by the phone at all times. This is where a virtual answering service can be the ideal solution, as they can offer professional receptionists to field your calls, and they do not even have to take up vital office space.
These receptionists are able to provide all the services that an in-house person would. They will be able to screen calls, pass on messages, and even be able to provide callers with company information. The caller need never know that you are using a virtual service. There are so many advantages of using a service like this, the primary one being that you'll never lose a prospective client due to their call not being answered.
A lot of people still have the impression that an answering service is the same as an automated, menu-driven, system that annoys so many people. This is not true, as all calls will be the answered by a professionally trained receptionist. This will benefit a company as most of their client calls will be completed, and they'll be happy to call again knowing that they will quickly reach a real person to speak with.
People employed by answering services will answer any calls that are rooted to their desk as if they are working in your office. Their procedure is exactly the same as if they were an in-house receptionist, they will screen calls, contact you to see if you are available to receive a call at that time, and then connect it to you. Otherwise, they will take a message, and then pass it to you verbally, or via e-mail or text.
If you do not happen to be in your office when they take the call, they have the facilities to forward it to you wherever you are via any number you choose. This means that you are no longer confined to your desk, but you can be out of the office meeting clients and still remain in contact. This allows greater flexibility for entrepreneurs, as they do not have to be concerned about missed calls.
Engineers who have been hired to design sophisticated devices often do not have the telephone manners to continually field calls. Due to this, it is highly likely that many a call would be left unanswered. Using a virtual receptionist would eliminate this problem, and allow the engineers to focus on what they are being employed to do.
If you realize you need a receptionist, you must bear in mind that if you hire one to work in-house they become another overhead of which you have to be aware of their statutory employment rights. There is also the problem that if they miss work for some reason you have to find a replacement. This is not so if you use a virtual service.
When you use a virtual answering service Edmonton you are assured that there will be somebody there to answer your calls throughout the working day. Lunch hours and tea breaks will be covered, so whenever your clients call, there will always be somebody there to help them. For any small company that wants to focus completely on their business, and reduce their overheads, this kind of service is well worth investigating.
These receptionists are able to provide all the services that an in-house person would. They will be able to screen calls, pass on messages, and even be able to provide callers with company information. The caller need never know that you are using a virtual service. There are so many advantages of using a service like this, the primary one being that you'll never lose a prospective client due to their call not being answered.
A lot of people still have the impression that an answering service is the same as an automated, menu-driven, system that annoys so many people. This is not true, as all calls will be the answered by a professionally trained receptionist. This will benefit a company as most of their client calls will be completed, and they'll be happy to call again knowing that they will quickly reach a real person to speak with.
People employed by answering services will answer any calls that are rooted to their desk as if they are working in your office. Their procedure is exactly the same as if they were an in-house receptionist, they will screen calls, contact you to see if you are available to receive a call at that time, and then connect it to you. Otherwise, they will take a message, and then pass it to you verbally, or via e-mail or text.
If you do not happen to be in your office when they take the call, they have the facilities to forward it to you wherever you are via any number you choose. This means that you are no longer confined to your desk, but you can be out of the office meeting clients and still remain in contact. This allows greater flexibility for entrepreneurs, as they do not have to be concerned about missed calls.
Engineers who have been hired to design sophisticated devices often do not have the telephone manners to continually field calls. Due to this, it is highly likely that many a call would be left unanswered. Using a virtual receptionist would eliminate this problem, and allow the engineers to focus on what they are being employed to do.
If you realize you need a receptionist, you must bear in mind that if you hire one to work in-house they become another overhead of which you have to be aware of their statutory employment rights. There is also the problem that if they miss work for some reason you have to find a replacement. This is not so if you use a virtual service.
When you use a virtual answering service Edmonton you are assured that there will be somebody there to answer your calls throughout the working day. Lunch hours and tea breaks will be covered, so whenever your clients call, there will always be somebody there to help them. For any small company that wants to focus completely on their business, and reduce their overheads, this kind of service is well worth investigating.
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